Like all AHOY.COM solutions, the Contact & Email Marketing Web solution pages are integrated seamlessly into a new or existing Web site design and are built to evolve in unison with the rest of the Web site. The database within the Contact & Email Marketing is administered from an interface that is accessible from any Web browser, giving Web site's administrator control over the database. He or she can upload a batch of contact information, create extracts of the database, add customized subscriber attributes, and create and send tailored HTML and/or text email broadcasts – all in real time.

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Frequently Asked Questions

• Easily locate records in the database by searching on customer name, email address, company or title.
• Add, edit or delete records in the contact database.
• User-definable fields support your specific data collection requirements.
• Easily change a customer's profile to receive or not receive broadcast email from you.
• Upload a batch of records to the database from a comma-delimited or tab-delimited file.
• Export database records to a spreadsheet for other uses such as print mail campaigns.

• Send text and/or HTML-formatted email messages to subscribers who have 'opted in'.
• Messages may be customized to contain the recipient's name, company, or other data fields.
• Easily upload images for use in HTML email campaign messages.
• Automatic link tracking and counting for email campaign messages.
• Email messages can be directed to a targeted audience based on attributes used to identify specific subgroups within the database.
• A test email can be sent only to designated test recipients prior to sending to the entire email campaign list of subscribers.
• A bounced message results in deactivation of the subscriber's record. Future campaigns will not be sent to that subscriber until the email address is updated.

• Reports are created for each email campaign including: messages sent, messages received, messages opened, and click-thrus for all links in tabular and graphical format.
• Monitor click-thrus for each link in an HTML email and the recipients who opened the email, then clicked links.
• Reports can be exported to a spreadsheet file.
• View a report of subscribe and unsubscribe activity by date range.

• Set up of the standard contact/subscriber page that collects general demographic information.
• Includes an Unsubscribe page for individuals who want to 'opt out' of a mailing list.
• Select the colors used for the contact/subscriber form for display of text and navigation.
• Add a logo image that will be displayed in the upper left hand corner of the contact/subscriber form and the response page.

• In addition to the standard setup, the appearance and layout of the Contact and Broadcast Email Manager page(s) are controlled by templates that we can modify to a client's specific requirements.
• Creation of a client-specific contact/subscriber page(s) with customized fields.
• Customized attributes may be added to so that visitors to the Web site who complete the contact/subscriber page can identify their interests. NOTE: This feature enables you to send targeted email to selected subscribers.
• Integration into other AHOY.com solutions so that a common database is used to capture contact and subscription information throughout the Web site. An example of this option is the integration of the contact/subscriber form into the AHOY.COM eCatalog & eCommerce Solution.
• NOTE: Since a client's needs are unique, the fee for each enhanced customization effort varies.